General Information

General Information

• The Consular Section is open to the public from 10:00 am to 1:00 pm, Monday through Friday (except holidays).
• Services are provided by appointment only through the e-consular system.
• The Embassy of Brazil in Nairobi may only receive service requests from regular passport holders of Kenya, Uganda, Rwanda, Burundi and Somalia, or other citizens who live in those countries and hold a permanent visa/residence permit.
• The Consular Section does not provide translation services.
• All services provided to Brazilian citizens may be found here. Visa information may be found here.
• All fees charged by the Consular Section are available here.
• The Consular Section does not receive cash payments. All payments must be made via M-PESA or through deposit into a bank account, to be informed during the in-person interview at the Consular Sector.
• On average, the processing of visas may take 10 working days after the date of the appointment.

Any further questions, please contact us by email at consular.nairobi@itamaraty.gov.br.

OMBUDSMAN

In cases of complaints, compliments or suggestions about the service provided by the Consular Section of the Embassy, please send an email to: ouvidoria.nairobi@itamaraty.gov.br.