Consular assistance to Brazilian citizens
INTRODUCTION
The Embassy of the Federative Republic of Brazil maintains an emergency line for consular assistance. This number is only for Brazilian citizens who are facing some kind of distress, or for non-Brazilian citizens who are acting on behalf of those Brazilian citizens during this period of distress. Therefore, do not use the emergency line to ask about regular consular services, even if you urgently need to obtain some consular document such as a passport and visa. In this case, please follow the instructions of this website and, if you have any doubts or any particular concern, send an email to consular.abudhabi@itamaraty.gov.br. The Embassy will try to provide a solution to your problem, but it is not possible to guarantee in advance that your document will be issued on time, especially in periods of high demand.
CONSULAR ASSISTANCE LINE
The Embassy of the Federative Republic of Brazil in Abu Dhabi has an emergency telephone number to assist Brazilian citizens who are facing, in the United Arab Emirates, urgent cases such as death, illness, imprisonment and theft: (+971) 50 668 3258. When you call, please provide as much information and documents as possible about the case and the people involved. This phone works 24 hours a day, 7 days a week.
The Embassy of the Federative Republic of Brazil in Abu Dhabi will give you the necessary instructions and will take, if and when possible, the appropriate measures. It is important to note, however, that the Embassy cannot guarantee that your problem will be resolved immediately. Furthermore, most cases cannot be solved during weekends, as the Emirati government offices are closed. Therefore, it is advisable to wait until Sunday to contact the Embassy.