Privacy Policy

1. Introduction

The Consulate General of Brazil in Los Angeles (“we”, “our”, “us”) is committed to protecting the privacy of individuals who interact with us, including Brazilian citizens and other individuals using our consular services. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, including communications through SMS campaigns and via our website.

2. Information We Collect

We collect personal information directly from you when you engage with our consular services or subscribe to our SMS campaigns. The information we collect includes:

• Contact Information: Name, phone number, email address, and mailing address.
• Consular Information: Passport details, visa information, and other consular-related data.
• Communication Preferences: Information regarding your preferences for receiving communications from us.

3. How We Use Your Information

Your personal information is used for:

• Sending notifications regarding consular services, events, and emergency alerts.
• Complying with legal requirements and regulations.
• Enhancing the quality of our services and user experience.

4. SMS Campaigns

By subscribing to our SMS updates, you agree to the following:

• Opt-In Message: "Thank you for subscribing to updates from the Consulate General of Brazil in Los Angeles. You will receive important updates about consular services and events. Msg & data rates may apply. Reply STOP to cancel."
• Opt-Out: You may opt-out at any time by replying "STOP."
• Message Frequency: Communications will be sent periodically as necessary.

5. Data Security

We implement robust technical and organizational measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee complete protection.

6. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. We may share information with trusted service providers assisting with service delivery, compliant with data protection laws.

7. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us.

8. Retention of Data

We retain your personal information as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page.

10. Contact Us

If you have questions or concerns regarding this policy, please contact us:

Consulate General of Brazil in Los Angeles
6222 Wilshire Blvd, Suite 600
Los Angeles, CA 90048
Phone: (323) 651-2664
Email: cg.la@itamaraty.gov.br