e-consular

General information

a. The e-consular is the new system for requesting services from the Consulate-General. 

b. Before starting your online request, check here on our website for the complete documentation required for each service.

c. The system does not immediately provide the dates available for scheduling. To schedule, it is necessary to send through the system all the documents required for each service (upload the images). After the evaluation and validation of the documentation by the Consulate you can book your appointment.

d. On the moment of your appointment, it is mandatory to present the original of all documents sent through the system.

e. Applicants aged 18 or over requesting passaports will only be offered the possibility of sending the documents by post.

f. Applications for passports, visas and military services that are not made through the e-consular system will not be received.

Step by step

1. Log in

Enter the e-consular system (ec-londres.itamaraty.gov.br) and register with your e-mail.

Access can be done by computer, tablet or cell phone.

 2. Check your e-mail inbox

A message will be sent to your e-mail providing a code that must be entered in the system.

It will only be possible to enter the system using the code sent by the e-consular.

You must then create a password and provide your contact details.

3. Choose a service

After providing your personal data, you will be directed to the main page, where you can select the desired service.

4. Fill in the fields

Read the instructions carefully and fill in all fields with the requested information.

Upload images of the required documentation in each field of the electronic form.

5. Finish the form

After filling in all the information, check the complete data and send it for validation.

6. Wait for the Consulate's answer

The Consulate staff will send an email confirming that you can book your appointment or requesting additional information within 7 working days.

7. Correction of the application

If you have received a message requesting the correction of the documentation sent, make the changes/additions and resend the form for validation.

8. Validation and scheduling

If your documentation is complete, the Consulate will send you an email with a link to access the service schedule.

Access the link and schedule the appointment on the desired date.

Depending on the service, the option of sending by mail will be offered.

ATTENTION!

DO NOT send your passport request by mail without first receiving the Consulate's confirmation email.

This avoids that your documentation is incomplete and that the Consulate returns it without processing your request.

Orders sent prior to the Consulate´s validation will be returned immediately.