Emergencies
Publicado em
07/11/2023 06h30
Atualizado em
15/04/2024 09h14
If you or a Brazilian citizen in Turkey is in immediate danger, call the country's emergency number.
A single number for all emergencies (to call an ambulance, fire department, civil defense, police) in Turkey:
By calling the Consulate General's emergency telephone number, Brazilian citizens residing in or passing through this jurisdiction can request assistance in the event of a proven emergency
| Emergencies are | 1 - Humanitarian crises resulting from natural disasters, civil wars or armed conflicts; | The following are not emergencies | 1 - Deportations; |
| 2 - Disappearance of Brazilian nationals abroad in the last 48 hours; | 2 - Loss of passport or other documentation; | ||
| 3 - Cases of human trafficking; | 3 - Lost baggage; | ||
| 4 - Any situation of violence or mistreatment against Brazilian nationals; | 4 - Expired travel documents; | ||
| 5 - Identification of hospitalized or disabled persons; | 5 - Missed flights; | ||
| 6 - Communication of death to family members in Brazil; | 6 - Refusal to grant visas by foreign authoritiess; | ||
| 7 - Police cases, arrests and detentions; | 7 - Any other situations that do not involve an imminent risk to the life or safety of a Brazilian abroad. | ||
| 8 - Serious accidents involving Brazilian nationals. | |
How to apply
You can contact us:
- By telephone 0212 252 00 13
- Outside of business hours, exclusively for consular emergencies for Brazilian citizens, by telephone 0554 834 59 52 (direct call or WhatsApp). From Brazil, call 00-xx-90 554 834 59 52
- Itamaraty Consular Duty Unit: (61) 98260-0610.
The consular help desk does not deal with questions related to consular services, such as issuing passports or requesting other documents. In such cases, please contact the consular section by email: consular.istambul@itamaraty.gov.br.