Ombudsman
Publicado em
06/09/2019 10h07
Atualizado em
25/05/2023 12h24
The Ombudsman’s Office receives reports, complaints, compliments, criticisms and suggestions on services provided by ANAC. Demonstrations are analyzed for the purpose of identifying potential improvements in internal processes and in the services provided by the Agency.
People who have had services provided by the Agency can evaluate the quality of each service requested and completed through ANAC's Satisfaction Survey on Services (only in portuguese).
User service telephone channel: 163, option 4.
For electronic registration and follow-up of manifestations, access the page of the Ombudsman's Office (available in Portuguese only).
Tags: Ombudsman